Human and Organisational Performance (HOP) is a philosophy underpinned by a proven methodology which drives improvement in every part of your organisation
Helping you to close the gap between 'work as imagined' and 'work as done'
Human and Organisational Performance makes Safety & Operational Excellence part of your DNA. We are Europe's leading Human & Organisational Performance Improvement Consultancy
We believe that consultancy is about helping you to identify the gaps and equipping you with the knowledge, skills, tools and techniques to address them yourself. This is our paradigm for improved performance.
We know that training provides the initial skills to develop and execute the changes you need to make. You then create the change. Training is not the complete solution. You, your leadership and your people are!
We recognise that sometimes, even when you know what to do, you don't have the resource to get the job done. We are here to help you on your journey to a generative culture and a high-performing organisation.
Just some of those who we've helped on their journey towards organisational excellence
"My CEO needs to come on this course! It has given me a new ‘Paradigm’!"
"I am very keen to learn more about ‘Critical Steps’, this was a revelation to me! "
"The Introduction to Human Performance course was superb! I have learned so much from you guys! We need to determine where our workers are ‘minding the gap’."
"Their insight and understanding of our business makes them a great partner, helping us on the journey to create a much safer place for our people to work."
Organisations are built on relationships. Some good, some not so good! How are the relationships in yours? Is everyone working towards a common goal or do they have conflicting objectives?
Is there a shared paradigm of what success looks like for the whole of the organisation? Or are they purely focused on their own perspective or individual objectives?
Understanding what drives the behaviour of the people in your organisation can unlock the door to sustainable change fast!
We know it's frustrating when things go wrong! Especially if the same things keep happening again and again!
Despite our best efforts, the most rigorous controls and the highest standards, we know that people are fallible; they make errors and trying to eliminate errors is like trying to eliminate gravity!
So why do these things go wrong? How can they keep happening? What can you do to make sure your people are set up for success? Simple questions, often with simple answers.
Courageous Leaders are mindful of the shadow they cast! If everyone in your team began mirroring YOUR behaviours - would today be a good day at the office?
The things you 'DO' have much more impact than the things you 'SAY'! We are social and conforming by nature.
What behaviours are you reinforcing at work? Are you modelling the behaviours you expect of your people? Do they know what you expect? Look behind you, if no-one is following, you're not the Leader!