What's New? 


Returning to Work and thinking about the latent errors waiting for you and your team? Consider watching this free 25-min video to get an insight into what you should be looking out for.

The models we use - a short video on how Paradigm develop operational excellence within your team and organisation.

Paradigm Human Performance has partnered with The Human Diver to help deliver a unique product - a documentary which looks at the human aspects of a tragedy and by viewing the event through the lens of human factors and Just Culture provides learning for many domains. For more information, visit the link at the end of the trailer.


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Closing the Gap...

Human and Organisational Performance makes Safety & Operational Excellence part of your DNA. We are Europe's leading Human & Organisational Performance Improvement Consultancy


We believe that consultancy is about helping you to identify the gaps and equipping you with the knowledge, skills, tools and techniques to address them yourself. This is our paradigm for improved performance.


We know that training provides the initial skills to develop and execute the changes you need to make. You then create the change. Training is not the complete solution. You, your leadership and your people are!


We recognise that sometimes, even when you know what to do, you don't have the resource to get the job done. We are here to help you on your journey to a generative culture and a high-performing organisation. 

Just some of those who we've helped on their journey towards organisational excellence

"My CEO needs to come on this course! It has given me a new ‘Paradigm’!"

HSE Director – Rail Industry

"I am very keen to learn more about ‘Critical Steps’, this was a revelation to me! "

NHS employee

"The Introduction to Human Performance course was superb! I have learned so much from you guys! We need to determine where our workers are ‘minding the gap’."

Dougie Guildford
Willmott Dixon

"Their insight and understanding of our business makes them a great partner, helping us on the journey to create a much safer place for our people to work."

Jonathan E. Chapman
Managing Director, Burns & McDonnell

Your people are the key to your success

Organisations are built on relationships.  Some good, some not so good!  How are the relationships in yours?  Is everyone working towards a common goal or do they have conflicting objectives?  

Is there a shared paradigm of what success looks like for the whole of the organisation?  Or are they purely focused on their own perspective or individual objectives? 

Understanding what drives the behaviour of the people in your organisation can unlock the door to sustainable change fast!  

Operational Excellence - from good to great!

We know it's frustrating when things go wrong!  Especially if the same things keep happening again and again!  

Despite our best efforts, the most rigorous controls and the highest standards, we know that people are fallible; they make errors and trying to eliminate errors is like trying to eliminate gravity!

So why do these things go wrong? How can they keep happening?  What can you do to make sure your people are set up for success? Simple questions, often with simple answers.

Courageous Leaders have high standards

Courageous Leaders are mindful of the shadow they cast!  If everyone in your team began mirroring YOUR behaviours - would today be a good day at the office?  

The things you 'DO' have much more impact than the things you 'SAY'! We are social and conforming by nature.

What behaviours are you reinforcing at work?  Are you modelling the behaviours you expect of your people?  Do they know what you expect? Look behind you, if no-one is following, you're not the Leader!

Start the journey by investing just 20 mins

Drop us an email and we'll be in touch for a 20 minute complementary call which will start your journey towards organisational excellence

Keep updated with thousands of others who learn what Paradigm Human Performance have to say in their regular updates!

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Tell us how we can help you and then we can jump on a call together...