About Paradigm Human Performance

 

About Paradigm HP

Paradigm HP is a niche company with ambitions for global change. We recognise that Human and Organisational Performance Improvement is something that everyone should have access to.

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Our Values & Mission

Paradigm HP is built on three core concepts: Organisational Excellence, Quality Relationships and Global Contribution. These shape our business, our goals and how we support you to achieve operational excellence.

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Our Team

Paradigm HP has world-class expertise in human and organisational performance improvement, safety, security and non-technical skills development. We all share the same values and we deliver to them. 

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Our Values and Mission

Organisational Excellence

Lead the way - We work smart, stay relevant and have the courage to shape a better future for our clients and our people.
Results Focused - We take the time to understand our clients and tailor our service so that they see clear and tangible results.
Float like a Butterfly - We remain agile so we can adapt and deliver exactly what our clients need.
Sting like a Bee - We pack a huge punch because we have experience and pedigree.

Quality Relationships

Long-lasting Relationships - We really connect with our clients and we create partnerships that endure.
Act with Integrity - We are honest, open, ethical, and fair; we can be trusted to stick to our word.
Show Respect - We are aware of our competitors, we respect their offering and we work with them when we can. There is enough work for everyone.
Embrace Diversity - We know it takes different ideas, strengths, interests and cultural backgrounds to make a company succeed.

Global Contribution

Demonstrate Gratitude - We are grateful to our clients and we ensure they get a great return on their investment.
Pay It Forward - We share our good fortune with others by supporting good causes that are close to our hearts.
Lean in - We find opportunities to help others along the way.
Have fun - Life is short, we enjoy what we do and do what we enjoy.

"A very good & interesting, informative course"

Jim Hart
Doosan Babcock

"I like your organisation’s values!"

John Pares
Givaudan

Our Team

World-class individuals who operate interdependently as a team within Paradigm HP, producing outputs way in excess of the sum of their parts.

Teresa Swinton

Teresa has spent over 27 years working in high risk industries, including Construction, Rail, HV Distribution and Fossil-Fuel and Nuclear Power Generation.  Teresa truly understands the complexity of people and the organisations that employ them, as well as the challenges of leadership.  

Expertise

  • Human Performance
  • Incident Investigation
  • Occupational Health & Safety
  • Behavioural Safety
  • Leadership development. 
  • Executive, Small Business & Personal Development Coach

Experience

With significant experience across multiple domains, she has a natural ability to take complex theory, models and systems and turn them into easy to understand, straight-forward practices for all levels of the organisation to drive true transformational change. Teresa loves consulting with progressive organisations who really understand the power of good relationships and how these can be a catalyst for lasting performance improvement and operational excellence. Teresa uses her coaching skills to fulfil her passion for supporting and advocating women in the workplace, particularly those who run their own business or are preparing for their next managerial role.

A passionate, warm and funny keynote Speaker Teresa often talks at large events on the subjects that matter to her including her company, her specialist fields and her work with women.

Mick Swinton

Michael has spent a number of years managing physical security, security culture and teams in high risk industries such as Power Generation and Nuclear New Build.  As a Human Performance Practitioner, Michael has been responsible for implementing Human and Organisational Performance Improvement programmes and supporting incident investigations across a number of employer and client organisations.

Expertise

  • Security Management
  • Incident Investigation
  • Business Management Systems Development & Implementation
  • Human Performance Practitioner
  • Training Delivery
  • Physical Security
  • Activist Threat Management
  • Events Management

Experience

Michael has gained considerable experience in the implementation of Human and Organisational Performance Improvement programmes at the “sharp end” in client organisations since founding Paradigm Human Performance with Teresa in 2017.  He joined the company full time in November 2017 and has been instrumental in designing our unique tools, techniques, products and training courses.

He has significant experience of Security in highly regulated industries and is currently adding to this knowledge by studying Effective Investigative Conversations methodologies under the tutelage of Bob Pointer of CFIL Global.

Gareth Lock

Gareth has over 25 years’ experience in military aviation, systems thinking and requirements management. He has a wealth of practical skills, spanning training, coaching and non-technical skills development. Gareth has held a number of senior positions in the RAF, working within Large Aircraft, Fast Jet, Helicopter, R&D and T&E domains. He has taught non-technical skills, human factors and Just Culture around the globe across multiple domains including healthcare, oil & gas and high-risk diving teams. In addition to being the Paradigm Human Performance Subject Matter Lead for Human Factors and High Performance Team Development, Gareth leads our thinking in Safety Culture and cultural change.

Expertise

  • Consults and advises in the assessment, development and embedding of human factors and non-technical skills programmes.
  • Training and facilitation skills in Human Performance, Human Factors, Safety Culture and Error Management using both traditional and immersive training programmes.
  • Investigation techniques including Appreciative Inquiry and investigations using Paradigm’s own unique model.
  • Targeted Communications using the Process Communication ModelTM.

Career background and experience

Gareth is a RAF Aerosystems Course graduate and has a Masters in Aerospace Systems from Kingston University. He is a published author having written ‘Under Pressure: Diving Deeper with Human Factors’ and has been published in a number of academic journals on human factors in healthcare and diving. He is an Associate member of the Chartered Institute of Ergonomics and Human Factors. 

Tony Gaskell spent 38 years in the Power Generation Industry, where he held a number of management roles within operations, engineering and maintenance in a major UK Nuclear Generation organisation.  Tony is now the Account Manager for Paradigm clients who operate in high hazard industries, in particular, the nuclear industry.

Expertise

  • Human and Organisational Performance Improvement
  • Power Plant Decommissioning
  • Power Generation (including nuclear)
  • Safety Case Development & Management
  • Audit & Diagnostic surveillance
  • Incident Investigation
  • Nuclear Licensing Conditions

Experience

During his career Tony held posts as Head of Maintenance at two Nuclear Power Stations and Operations Manager at a Nuclear Decommissioning site.  As Head of Human Performance Strategy, he was responsible for developing a UK wide Human Performance Improvement programme, covering ten Nuclear sites and two headquarter establishments.

Tony was an active member of the UK Human Performance Forum which involved contributing to UK Human Performance Standards as published by the National Skills Academy Nuclear (NSAN); additionally, he participated in World Association of Nuclear Operators (WANO) Human Performance support missions to Nuclear plants in China, France, Finland and Spain. He was also a member of the ONR led Safety Culture network. 

Having presented at a number of global conferences on Human Performance, he delights in sharing his expertise and experience with groups and organisations to promote the business benefits of Human and Organisational performance Improvement.

Initially teaching Chemical engineering at Imperial, David moved into Environmental and Major Hazards Consultancy sector, following his experience leading the investigation into the Flixborough Disaster. He has had an ongoing involvement in developing a formal engineering approach to incident investigation and pioneered its application worldwide (UK, US, Australia, Far East). His teams have involved Trevor Kletz’s original ICI key people and they established HAZOP as a staple tool of US process safety. Subsequently they wrote the first comprehensive guidebooks on Risk Management Methodologies for the US CCPS, AIChE. David’s teams produced the first acceptable submission of the then novel Norwegian sector “safety cases” and subsequently worked on most of the major North Sea developments – Sleipner, Hemdal, Ekofisk, Gullfaks, Statfjord, etc. It also included some novel applications (the Hutton TLP) and Australian and Saudi Arabian oil and gas operations. His teams developed the formal risk assessment methodologies for planning which are now mandatory under the Dutch “External safety” Regulations. For the Netherlands Government he produced independent assessments of major process industry incidents, such as Bhopal and reviewed the safety of Swiss Air Traffic Management after Uberlingen. 

Expertise

He is currently an Honorary Professor in the School of Engineering at Cardiff, where he is involved with developing and teaching the evolution of tools and applications in risk and safety. This extends the core disciplines of “SAFETY I” and Human Reliability (Behaviour Based Safety) to the newer complementary approaches in Human and Organisational Performance (SAFETY II). These involve a close association with Erik Hollnagel on the formal development of the new FRAM and Resilience approaches.

Background

He also has hands on experience as a regulator. He was Chief Inspector of Her Majesty’s Inspectorate of Pollution, the environmental Regulator for the UK. (HMIP), and then moved on to the new Environment Agency; and finally was seconded to the EU, where he implemented Integrated Pollution Control, the REACH Directive and founded the European network of Regulators – IMPEL. In the 5 years 1991-6, David’s teams cut the UK Pollution Inventory by 50%. He was made a Companion of the Order of the Bath for services to the Environment. He subsequently chaired the UK Government's radioactive waste organisation (NIREX CLG).

Brandy Young

Brandy has spent many years as the Director of Operations for our trusted and valued associates BushCo HPI and has now taken the same role at Paradigm Human Performance USA, sharing her time between our two fantastic organisations! Brandy has helped to manage and develop Human Performance training based on the EPRI (Electric Power Research Institute, Inc.), World Association of Nuclear Operators (WANO), Institute of Nuclear Power Operators (INPO), and US Department of Energy (DOE) standards. Brandy has also taught and administered courses at university level for Health Information Technology programmes for more than 4 years, and worked for more than 8 years in the Healthcare industry.

Expertise

  • Human Performance operations Director for BushCo HPI
  • +4 years university professor
  • +12 years in the Health Information Technology industry

Career background and experience

Brandy’s industry experience is in the Health Information Technology, and Higher Education fields. She is currently a professor teaching Health Information Management. She has a Bachelor’s degree in Biology and is currently working towards a Master’s Degree.

"I now understand why individuals are rarely the sole or root cause of incidents."

Mark Clarke
Willmott Dixon

"It is very clear that you are experts in your field, I have learnt so much from this course and I now have tools that I can use immediately."

Student
Human & Organisational Performance, Birmingham University

"With a pragmatic outlook and a broad knowledge-base, Teresa provides a refreshing approach to construction health and safety that is sorely needed in our industry."

James Crouch
Engineering Director, Burns and McDonnell
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