Be Mindful of the Shadow you Cast

Anyone who has attended one of my talks or training courses will know that courageous leadership is something I feel very passionate about. I learned a very valuable lesson many years ago about the influence I have as a Leader and how, with very little effort (and absolutely no intention or...

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What is Human and Organisational Performance Improvement About?

Human Performance is a well-established performance improvement method which has been used in high hazard industries such as Aviation, Nuclear Power Generation and Space Exploration for many years to try to manage the issue of 'Human Error'.  The theory and original concept were developed in...

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HOP - Return on Investment

As you might expect, one of the first questions we are asked by a new client is "What will the Return On Investment (ROI) be for my Human and Organisational Performance Improvement Programme?"  

Unlike buying a new piece of equipment, adding a new line of stock for resale, or tendering a...

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Moving from Known Known to Unknown Unknown in the Software World

Eight weeks ago I was asked to present at the 5th annual Experience Agile conference in Lisbon, Portugal on 1 October because the organisers had seen what I had been posting on LinkedIn about non-technical skills, specifically teamwork and decision-making, and how this could also apply to Agile...

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The Map is not the Territory!

I had planned the route the night before using the Ordnance Survey website and 1:50k maps. I knew roughly where I was going - through the forests west of Lochgilphead, on the West coast of Scotland. The problem with mountain biking through forests is that it is difficult, almost impossible in...

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CRJ Series 5 - Introducing the WITH model

Welcome to the fifth blog in our Human Performance series for Crisis Response Journal and thank you for the feedback to the 4th blog in this series (if you have missed my previous blogs, you can catch up here: https://www.crisis-response.com/comment/blog.php). In this blog I am going to...

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If it smells like Bullshit, it probably is!

I have been reading with interest the spate of recent posts, articles and comments on behaviour based safety vs safety differently, Safety 1 and 2, Dekker vs Heinrich, etc.. Which one is correct? Which one is best? Is there actually any difference between the two? Who are the good guys and who...

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Competing goals - why errors WILL continue to happen

The beauty of working in the field I do, high-risk technical dive teams, is that you get to meet all sorts of interesting people because they nearly always have daytime jobs doing something other than diving. This weekend I was working with 18 divers from the north of the UK and Scotland on a...

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Global Contribution - Plastic Oceans

Paradigm Human Performance supports Plastic Oceans

From the very first day my parents set up their business, Paradigm Human Performance, they were determined that they wanted to somehow make a global contribution.  To give back to society in a way that reflected the growing success of their...

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Two small steps to reduce the consequences of error

In this blog Tony shares some of his vast experience of Human & Organisational Performance Improvement in heavy engineering.  

On several occasions during my time in heavy engineering, it appeared to be a fact of life that leading large teams would occasionally mean that errors &...

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