2020 BC (Beyond COVID)

It has certainly been a very eventful 6 months. Who would've thought as we saw in the New Year on 31st December 2019, that within three months we would be in a government instigated lockdown in a global effort to control the spread of a pandemic which was going to kill so many people? It's like a...

Continue Reading...

Be Mindful of the Shadow you Cast

Anyone who has attended one of my talks or training courses will know that courageous leadership is something I feel very passionate about. I learned a very valuable lesson many years ago about the influence I have as a Leader and how, with very little effort (and absolutely no intention or...

Continue Reading...

HOP - Return on Investment

As you might expect, one of the first questions we are asked by a new client is "What will the Return On Investment (ROI) be for my Human and Organisational Performance Improvement Programme?"  

Unlike buying a new piece of equipment, adding a new line of stock for resale, or tendering a...

Continue Reading...

CRJ Series 5 - Introducing the WITH model

Welcome to the fifth blog in our Human Performance series for Crisis Response Journal and thank you for the feedback to the 4th blog in this series (if you have missed my previous blogs, you can catch up here: https://www.crisis-response.com/comment/blog.php). In this blog I am going to...

Continue Reading...

If it smells like Bullshit, it probably is!

I have been reading with interest the spate of recent posts, articles and comments on behaviour based safety vs safety differently, Safety 1 and 2, Dekker vs Heinrich, etc.. Which one is correct? Which one is best? Is there actually any difference between the two? Who are the good guys and who...

Continue Reading...

CRJ Series 4 - Understanding the Performance Modes

Previous blogs mentioned a study by the World Association of Nuclear Operators (WANO), which discovered that humans, on average, make five errors every hour. Just take a second to picture what that might look like in your organisation – every person making an average of five errors every...

Continue Reading...

CRJ Series 3 - The Principles of Human Performance

As promised in this article we will be discovering the Principles of Human Performance.

Why are the Principles important?

The reason for looking at the 5 principles of human performance so early on in this series is because they provide a foundation on which a human performance improvement (HPI)...

Continue Reading...

Investigation Series 2 - Gathering and Analysing the Evidence

In my last article, I asked you how prepared are your workforce to manage a serious incident? I hope you found the article of interest and were able to take some helpful hints and tips from it! As a result, a number of you have contacted me and asked for our help and support to review and...

Continue Reading...

Investigation Series 1 - Managing a serious incident

Unfortunately, it is often the case that the first time a new client reaches out to us is following a serious event; in a state of organisational shock, temporary leadership paralysis and a feeling of failure mixed with sadness and sometimes utter despair because nobody could ever have imagined...

Continue Reading...

CRJ Series 2 - Organisational Drift

Welcome to the second blog in our Human Performance series, and thank you for the feedback to the first blog in this series (if you missed the blog, you can read it here).

At the end of the last blog, I challenged readers to get a deeper understanding of your organisation’s true...

Continue Reading...
1 2
Close

Header Logo

Tell us how we can help you and then we can jump on a call together...