What is Human and Organisational Performance Improvement About
Human Performance is a well-established performance improvement method which has been used in high hazard industries such as Aviation, Nuclear Power Generation and Space Exploration for many years to try to manage the issue of 'Human Error'. The theory and original concept were developed in the 1950's in the United States Military and the methodology which has developed over subsequent decades has continued to advance. Today the essential elements of a successful Human Performance Improvement programme incorporate elements of different improvement techniques including total quality management, lean manufacturing, human factors engineering, engineering design principles, quality assurance and occupational health and safety management.
Our clients do 'business differently', not just 'safety'!
The recent emergence of and discussions about 'Safety Differently' (Sidney Dekker) or the concepts of 'Safety 1 and 2' (Erik Hollnagel) is music to the ears of Human Performance Practitioners, as many of the tools being touted as 'new developments' are in fact well established staples of any good HPI Practitioner's toolkit!
Our HPI services include workplace accident & investigation, consultancy, advice, training and coaching; we can even provide a project manager to oversee your whole programme implementation!
A typical starting point for a new client of Paradigm Human Performance is to request a gap analysis, this is quite an intense piece of work where we will compare your existing arrangements, such as policies, procedures, rules and standards against our Human Performance Maturity Model. the data for the analysis is gathered by a number of different means including management and employee interviews, traditional auditing, workshops and a safety culture assessment. A comprehensive report is then produced with a recommended improvement plan.
Human Performance is having a massively positive effect on industries across the globe and here in the UK, early adopters are already beginning to benefit from this new paradigm of performance improvement.
More insights coming soon.