This highly interactive course provides delegates with new skills and knowledge which enables them to competently conduct investigations into minor incidents in the workplace, or to be part of a team investigating major or catastrophic incidents.
We know that when the worst things happen, even the best organisations don't see them coming. Everything looks so obvious from the wrong side of an incident but why do the best people make mistakes? Why do organisations with great reputations and even greater processes and procedures seem to have the most catastrophic unwanted events? And why to do those same things seem to happen again and again and again?